★★★★★
Trusted by 100+ eCommerce brands
Amazon Account Management:
we take the fires off your plate.
351 Fires Handled. 24+ Hours Saved Weekly. 100+ Brands Managed.
From suspensions and reinstatements to customer service and catalog health, we handle the critical tasks that keep your Amazon account profitable and compliant.
Suppressed listings, health warnings, endless Seller Support cases. Account firefighting steals your week. A dedicated SellerPlex team monitors your account daily, handles the fires, and keeps everything compliant and selling, so you can get back to growing the brand.
“From signing up with SP back in early 2018 to now, I’ve gone from $10k/month to $1.5M/mo… That is 150x, not a typo.” Tony, Amazon FBA Supplement Seller
Ready to Stop Firefighting?
Tell us about your brand. We will show you what we would fix first.
We’re more than a service provider, we’re your Amazon growth partner. We work alongside you to strengthen every part of your Amazon business, from storefront management to revenue recovery. Our goal is simple: to help you grow sustainably and strategically, with a team that’s invested in your success. As you grow, we grow, and we’re here for the long haul.
Please select your monthly revenue range to continue.
A senior strategist will call you within 15 minutes. Check your email for next steps and your audit preparation guide.
See what hands-off account operations look like.
Watch how we take over account health, listings, buyer messages, and Seller Support cases, then give you one clear view of everything every week.
Watch: what full-service account management looks like
From firefighting to focus.
Every hour you spend inside Seller Support is an hour you are not spending on product, marketing, or growth.
- ×Days lost to Seller Support loops
- ×Suppressed listings found weeks too late
- ×Health warnings piling up unread
- ×Buyer messages waiting overnight and on weekends
- ×Every fix starts from scratch, no playbook
- ×You are the only one watching the account
- ✓Daily account monitoring, issues caught early
- ✓Same-day responses to buyers and warnings
- ✓Compliance packets prepared and ready
- ✓Persistent case follow-up until it is resolved
- ✓Leadership-level escalation when it matters
- ✓One weekly report with everything on record
We Handle the Work. You Get the Results.
We go beyond basic monitoring. Our team proactively manages every aspect of your Amazon account to keep you compliant, competitive, and growing. Not sure it is time to hand things off? See when to outsource Amazon management and what to look for in an Amazon FBA agency.
Account Health & Suspension Prevention
Proactive health monitoring, suspension prevention, and expert reinstatement appeals that keep the account protected.
Listings & Catalog Health
Suppressed listings fixed, catalog errors resolved, and product pages kept optimized, compliant, and live.
Customer Service & Feedback
Buyer messages handled daily, negative feedback removed where policy allows, and customer questions answered accurately.
Cases & Escalations
Persistent follow-up on Amazon cases with evidence and logs, plus rapid leadership-level response for suspensions and outages.
Compliance & Brand Registry
Restricted, hazmat, and gated support with compliance packets, plus Brand Registry protection and IP enforcement when enrolled.
Promotions & Buy Box
Coupons, Lightning Deals, and Q4 promos executed with precise setup, plus Buy Box monitoring and safe countermeasures.
Everything we handle, spelled out
No vague “account support” promises. This is the full list of what a dedicated SellerPlex account team takes over.
Account Health & Suspension Management
Stay protected with proactive monitoring, suspension prevention, and expert reinstatement appeals.
Listing Checks & Catalog Health
Fix suppressed listings, resolve errors, and keep your product pages fully optimized and compliant.
Customer Service
We handle buyer messages daily, maintain CSAT, and escalate critical cases for fast resolution.
Product Replacements & Refunds
Same-day processing of refunds and replacements, with trend tracking to reduce future issues.
Negative Seller Feedback Removal
Remove negative feedback when possible, and provide accurate, policy-safe answers to customer Q&A.
Customer Q&A (On-Page Questions)
Accurate, policy-safe answers to customer questions on your product pages, monitored daily.
Inventory & Offer Health
Daily checks for stranded or blocked inventory, restock planning, and catalog error prevention.
Seller Performance Issues
Address policy warnings immediately, submit compliance packets, and keep a clean audit trail.
Escalations & High-Level Issues
Rapid response for suspensions, outages, and compliance crises with leadership-level updates.
Automated Review Requests (Helium 10)
Set up compliant review request automation, monitor triggers, and track velocity and coverage.
Promotions, Coupons & Deals Management
Plan and execute coupons, Lightning Deals, and Q4 promos with precise setup and performance tracking.
Buy Box Monitoring
Track Buy Box win rates, investigate losses, and apply safe countermeasures to regain share.
Case Management & Escalations
Persistent follow-up on Amazon cases with evidence, logs, and best-practice resolution pathways.
Compliance & Policy Management
Restricted, hazmat, and gated support. We submit packets and review content to prevent suppressions. Running more than one account? See how to manage multiple Amazon accounts without compliance problems.
Brand Registry & IP Enforcement (If Enrolled)
Protect your brand by filing violation reports and keeping product detail pages aligned.
Our 4-Step Growth Framework
From audit to scale, a repeatable system built for results, not guesswork.
Free Blueprint Audit
We start with a deep-dive into your store’s current performance. Our team identifies key blockers, growth levers, and untapped opportunities.
Tailored Strategy Plan
Next, we build a custom roadmap aligned with your brand, revenue goals, and product categories. Every move is mapped out for maximum clarity.
Launch & Optimize
Execution begins. We implement the plan while monitoring results and continuously optimizing for real-time performance improvements.
Scale & Report
As growth compounds, we provide clear reports, ongoing strategy updates, and the insights needed to scale sustainably and profitably.
Where Execution Meets Results
Suppressed listings, health warnings, stranded inventory, Seller Support loops: we log every fire, work it to resolution, and hand you the hours back.
The busywork comes off your plate. The account stays compliant and selling.
Fully covered in 30 days.
We move fast. Most accounts are under full daily management within a month of the first call.
Strategy Call
30 minutes. We review your account health, open cases, and biggest risks.
Access & Baseline
Week 1. We connect to Seller Central, audit the account, and baseline health.
Backlog Cleanup
Week 2. Open cases, suppressions, and warnings get worked down fast.
Daily Cadence
Weeks 3 to 4. Daily monitoring, buyer messages, and case follow-up begin.
First Report
Your first weekly report: what we fixed, what we are watching, what is next.
Ongoing Management
Continuous monitoring, proactive fixes, and escalation when it matters.
Real Stories from Real Clients
Hear how our clients have turned challenges into momentum and how working with SellerPlex helped unlock new opportunities, stronger results, and long-term success on Amazon.
“Sellerplex has been a godsend. When our manufacturer sent flawed inventory, they stepped in immediately and rerouted the shipment to our U.S. supplier for correction. Without their help, we would’ve been stuck with unsellable stock. Truly invaluable support!”
Maddy Fero, CEO of Little Rad Things
“SellerPlex quickly took control of our supply chain with a seamless onboarding process. They now manage our reordering and restocking across multiple countries, giving us total peace of mind and confidence that we won’t run out of stock.”
Duncan Peters, CEO of EMERGE
“SellerPlex helped me save money, boost profits, and dramatically lower stress. I couldn’t be happier, this is a massive upgrade from my last agency. I’m all in for any future services!”
Jake Lovasz, Essentially Engineered LLC
“Since switching to SellerPlex, sales and profits are up, stress is down, and the results have far exceeded my expectations. I’m saving money and finally getting the experience I hoped for. Truly remarkable work!”
Nick Raccuia, Founder of Sinless Snacks
“From signing up with SP back in early 2018 to now, I’ve gone from $10k/month to $1.5M/mo… That is 150x, not a typo.”
Tony, Amazon FBA Supplement Seller
Common questions about Amazon account management
Everything you need to know about handing us the account work.
Do you need full access to my Seller Central account?
What counts as a “fire”?
How fast do you respond to issues?
Do you handle reinstatements?
What does it cost?
Can you work alongside my in-house team?
Ready to Stop Managing & Start Scaling?
Get a free audit and discover how SellerPlex helps sellers scale faster without hiring, training, or burning out your current team.
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